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Meet and greet the student at Melbourne Airport upon arrival.
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Introduce student to Homestay Host and residence or deliver to private apartment accommodation.
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Provide student with Mum Away From Home emergency contact information and my mobile phone number.
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Help to purchase a competitively priced mobile phone and sim card that will work on the Australian networks and suit students needs.
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Organise a good value telephone card for landline telephones so parents and friends in home country can be called at cheaper rates.
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Help purchase a Metcard to use on the Melbourne transport system and explain the system and how to use it.
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Escort the student to their place of study on the first day simulating how the student would travel each day, eg tram, bus, train, walk.
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Assist in setting up a bank account at a reputable bank that would best suit student’s requirements.
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Establish a support system for the student to help them cope with the initial “culture shock” and settling in period in Australia.
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Help purchase school uniforms, school shoes and any other clothing requirements.
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Mum Away From Home offers personal and practical support away from study.
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Mum Away From Home offers a temporary accommodation booking service which includes finding Homestay accommodation if required.
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Assist in organising apartment accommodation. For example, Mum Away From Home can liaise with the Real Estate Agent and assist in the process of finding accommodation as well as completing application forms.
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Provide details of local trustworthy doctors, dentists, etc.
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Organise travel and provide advice on sight-seeing tours within Australia particularly during holiday times.
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Provide Guardianship for students under 18 years of age.
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When a student goes back to their home country, transport to Melbourne Airport and Pick-up upon return.
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Most importantly, Mum Away From Home is there to help when needed!
